FAQs

Everything You Need to Know Before You Visit Footsie

Planning your first visit to Footsie? Wondering about bookings, payments, or what to expect during your massage? Below are answers to the most common questions to help you feel confident and relaxed before your session.

Booking Policies

How do I make a booking?

You can book via our website, WhatsApp, or by calling us directly. We highly recommend booking in advance, especially for weekends and peak hours.

Can I walk in without a reservation?

Yes, walk-ins are welcome. However, availability isn’t guaranteed — booking ahead helps avoid disappointment.

Can I choose my therapist?

Yes. You can request a preferred therapist or gender, subject to availability. Please mention your preference during booking.

Can I redeem rewards or points when booking?

Yes. All member rewards and points must be redeemed via advance booking. Rewards are tracked manually through WhatsApp — simply mention your membership when booking.

What to Expect

What should I wear during the massage?

We provide clean garments and towels for your comfort. You’re also welcome to bring your own loose clothing for clothed treatments like Thai massage.

Will the therapist adjust the pressure?

Absolutely! Let your therapist know if you prefer light, medium, or deep pressure. Each session is customized for your comfort.

Is it normal to feel sore after a massage?

Yes — particularly after Thai or deep tissue massages. Mild soreness is normal and typically fades within 24–48 hours as your muscles recover.

How early should I arrive?

Please arrive 10–15 minutes early for check-in and consultation.

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Payment & Cancellation

What payment methods do you accept?

We accept cash, credit/debit cards, online transfers, and some e-wallets (please confirm availability in advance).

Do you offer receipts or invoices?

Yes, both official receipts and corporate invoices are available upon request.

What is your cancellation policy?

Cancel at least 4 hours in advance: No fee

Cancel within 4 hours or no-show: 50% cancellation fee
We appreciate your understanding!

Can I reschedule my appointment?
Yes — rescheduling is free if done at least 4 hours before your appointment.

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